Category: Insights

Bannisters Hotels keeps it simple

Hospitality has a multitude of moving parts but is, at its heart, a deceptively simple business, says Peter Bacon, GM of Bannisters Port Stephens. “If you get the basics of hospitality right then everything flows from there.” And for those wondering what are the basics, he unfolds: “Customer service: people being friendly, people lifting their […]

Australia’s Hottest 100 Travel Websites

As references change online all across the world, Australia’s 100 travel websites ranking also witnessed a significant shift: Can we say Farewell to Webjet and Adios to Wotif? Not quite, just joking, but they are no longer top of the heap. Booking.com is now Australia’s biggest and fast-fastest growing online travel agent, leaving local rivals […]

Not so happy campers as new Youcamp owner Hipcamp levies hefty service fees

Youcamp, which pioneered the concept of camping on private land in Australia,  has been sold to US company Hipcamp, which in rapid succession has closed the site, migrated its content to the parent portal, rebranded it Hipcamp Australia and introduced a controversial customer service fee that can exceed 20 percent. Closing the Youcamp website has met […]

Stayz finally moves to all commission model, just 10% buts gets slammed by property owners

Stayz, Australia’s largest holiday home rental site, has eliminated its combined listing/booking fees and moved to a flat 10% commission on all homes booked, creating a kerfuffle among some property owners who are threatening to shift all their business to Airbnb. Now owned by Expedia, Stayz had previously charged a $164 annual listing fee plus […]

Report: Top 100 Travel Startups

Premium Report: Top 100 Travel Startups As the travel industry slowly starts recovering from the pandemic hit, we looked into the future and researched the most promising startups shaping the industry. We examined travel startups from all around the world that were founded between 2018 and 2021, and looked into their business model, employee count, […]