We’re excited to welcome Marili ’t Hooft-Bolle, CEO of Trengo, to the FutureTravel Summit 2025.
Marili is a recognised leader in customer engagement innovation, heading the fast-growing, AI-powered communication platform that helps customer service teams thrive. With a career spanning more than 20 years in tech leadership roles, she has scaled companies through Series A, B, and C funding rounds – always with a focus on combining efficient operations with the human side of service.
At Trengo, Marili is driving a vision where AI and automation strengthen, rather than replace, human connection. She champions strategies that turn customer experience into a measurable driver of business results, from improving operational efficiency to unlocking upsell opportunities. All while protecting the trust and personal touch that keep customers coming back.
At the FutureTravel Summit, Marili will join a panel focused on AI, automation, and the future of customer service in travel, exploring how brands can use technology to deliver faster, more personalised service without losing sight of personal relationships and what makes experiences truly memorable. Join us in Barcelona on October 30 to hear it live!
